Refund policy

 

Information on Exercising the Right of Withdrawal

Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us:

High Level Fitness LLC

9440 Santa Monica Blvd

Beverly Hills

CA 90210

Suite 301

United States of America

office@high-level.at

by means of a clear statement (e.g., a letter sent by post or an email) about your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your notice of exercising the right of withdrawal before the withdrawal period has expired.

 

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day we receive your notice of withdrawal.

For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.

 

Information on the Exceptions or Exclusion of the Right of Withdrawal

(based on § 18 (1) Item 11 FAGG)

Exclusion of the Right of Withdrawal

The consumer has no right of withdrawal for the delivery of digital content not stored on a physical data carrier if the trader has — with the consumer’s express consent, combined with the consumer’s acknowledgment of losing the right of withdrawal when performance begins early, and after providing a copy or confirmation according to § 7 (3) FAGG — begun supplying the digital content before the withdrawal period would otherwise have expired.

According to § 7 (3) FAGG, the consumer receives a confirmation of the concluded contract on a durable medium (e.g., email) within a reasonable period after the conclusion of the contract, but no later than before the start of the performance of services, together with the information listed in § 4 (1) FAGG, unless this information was already provided beforehand on a durable medium. The contract confirmation includes confirmation of the consumer’s agreement to the immediate performance and acknowledgment of the resulting loss of the right of withdrawal.

 

Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To:

High Level Fitness LLC

9440 Santa Monica Blvd

Beverly Hills

CA 90210

Suite 301

United States of America

office@high-level.at

I/we () hereby withdraw from the contract concluded by me/us () regarding the purchase of the following goods () / the provision of the following service ():

— Ordered on () / received on ()

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if submitted on paper)

— Date

(*) Delete as appropriate.